Active Resource Team services ensure maximum uptime for your application; your staff;, and most importantly- your customers; who are protected by our Managed Superstructure and the six managed services layered to ensure maximum uptime; reliability; and redundancy protection.

Security and Patching

Hackers’ attacks and software vulnerabilities are just two of the many ways in which your
Internet platform can be compromised. At InterActive- Works, we believe security
should be taken seriously and we take a comprehensive approach every step of the
way, relying on Security and Patching.

Physical Security

The InterActive Hosting data centers were designed for the highest level of security. Features include round-the- clock security personnel, video surveillance, proximity -based access cards and
biometric hand scanners.

Network Security

Our fully switched Cisco Powered Network™ is built on hardened router configurations audited by
Cisco for security. Our Network Security Team monitors and tests all networking equipment for
potential vulnerabilities while our Intrusion Detection System (IDS) continually scans for
unwanted events across your network.

Server Security and Patching

Before going into production, all devices in your hosting environment are fully tested and evaluated. As critical Microsoft security threats are identified, our security team evaluates the degree of exposure and applies the necessary patches and service packs to your hosting environment.

Networking Device Security

Our network engineers monitor all networking devices in your hosting environment 24 hours a day. We check all firewalls, load-balancers, SSL accelerators, and switches for security events. We consider all security matters and breaches critical, and they are escalated and treated as emergency events immediately.

System Vulnerability Assessment

Once your systems are fully configured, we run a vulnerability test that gives you a detailed snapshot of the potential weaknesses of the systems in your hosting environment. Once the Trustwave™ scan is completed, a report is generated detailing potential vulnerabilities, along with proposed solutions for
weaknesses observed.

VPN Implementation (Recommended)

Our Network Security Team can configure and deploy Virtual Private Network (VPN) access to your hosting environment to enable you to update content and manage your database operations securely. Once the VPN solution is deployed, we will monitor and manage the VPN on an ongoing basis.